Frequently Asked Questions
Do you offer free shipping?
Yes, we offer free shipping on all orders within the United Kingdom.
Can I track my order?
Yes, all orders include Track & Trace. You will receive a tracking link once your order has been shipped.
What is your return policy?
We offer a 30-day return policy. Items must be unworn, unused, and in their original condition.
Are payments secure?
Yes, all payments are processed securely using encrypted payment technology.
How can I contact Evoirs?
You can reach us via our contact page or by emailing our customer support team at info@evoirs.com. We respond within 24 hours on business days.
How do I choose the right size?
Each product page includes sizing information to help you find the right fit. If you are unsure, we recommend choosing your usual size.
Do you ship internationally?
At this time, we primarily ship within the United Kingdom. Any updates regarding international shipping will be communicated on our website.
Will I have to pay customs or additional fees?
No, orders shipped within the United Kingdom do not incur additional customs or import fees.
How are Evoirs products packaged?
All orders are carefully packaged to ensure items arrive in good condition.
Can I place an order as a guest?
Yes, you can place an order without creating an account. Creating an account is optional and allows you to stay informed about updates, new releases, and promotions.